Upon arrival, we were immediately greeted by concierge and brought up to the lobby, which was one elevator ride up. I had initially thought that this was one floor up, but turns out the lobby is actually located on the 3rd floor. The 3rd floor also boasts The Living Room, a bar, as well as The Back Room, their signature farm-to-table restaurant, which will open later this month.
As I stated in my Trip Report: 3 Days in Miami For Under $160, I picked this hotel based on its proximity to the CLT airport, and also the fact that it got pretty good reviews on TripAdvisor. There were also several other Hyatt Place's in the area that were also well-reviewed, but there were several things that drew us to the Hyatt House.